Duties and Responsibilities:

Responsible to manage student experience questionnaire (SEQ) process, to respond to and compile data for internal and external requests, and to manage administrative functions of the office.

Qualifications:

The incumbent must possess the following qualifications:

- Knowledge of institutional research and planning policies, procedures, and processes
- Knowledge of qualitative and quantitative data collection and statistical analysis
- Knowledge of information systems, databases, and multi-operating system setting
- Knowledge of office as well as the broader university academic units, departments, and divisions
- Knowledge of current CUASA and other collective agreement(s) section pertaining to JCAA-approved SEQ process, as well as Undergraduate and Graduate Calendar information relevant for the administration of the SEQ process
- Knowledge of office productivity software and databases, discipline-specific software, enterprise software, and technology devices

Education and Experience:

The above is normally acquired through the completion of:

- A bachelor’s degree in business, public administration, economics, or statistics.




- Minimum of four years of previous information systems and computer systems experience

HR Note:

Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.

📌 Analytics and Process Administrator (Ottawa)
🏢 Carleton University
📍 Ottawa