Shinhan Bank Canada (SHBC) is part of the global Shinhan Financial Group, one of South Korea's leading financial institutions. At SHBC, we provide a full range of financial services including everyday banking, mortgages and loans - delivered with deep local expertise and global insight.
Join a workplace where your contributions are valued and your professional development supported. At SHBC, you'll be part of a collaborative culture where every voice matters and your efforts directly impact the communities we serve.

The Senior Director/ Head of Credit Analysis & Adjudication reports directly to the CEO and occasionally to the Board of Directors.
The Senior Director/ Head of Credit Analysis & Adjudication is responsible for managing the retail and commercial lending activities of the Bank as per policies and guidelines and supervise any loan-related legal procedures and asset soundness.
The objective of the Department is to drive asset quality and reduce financial risks of the Bank by providing analytical expertise and providing risk-based expertise on lending activities.
Key Responsibilities & Accountabilities

- Ensure all retail and commercial lending activities including credit approval are in compliance with all sound business practice, credit risks, legislation, regulations, policies and guidelines
- Review and approve residential mortgage loans for which CEO has delegated authority
- Review and recommend credit decisions for CEO, Executive Loan Committee, and Board of Directors for retail and commercial loan cases requiring approval
- Manage and control the retail and commercial lending activities and collection activities of the Bank
- Monitor and control the nature and composition of the Bank's loan portfolio
- Ensure delinquency control systems are in place and perform legal procedures (including litigations) and management of impaired loans




- Supervise and manage the Bank’s operations related to asset soundness to maintain proper loan loss allowances
- Recommend credit risk management planning and procedures
- Recommend changes to the loan policies and guidelines of the Bank
- Provide leadership to the department, ensuring that the team members have the requisite skills, knowledge, and competencies to deliver an effective department function of credit analysis and adjudication
- Foster a cohesive team, focused on customer service, collaboration and promote a positive work workplace
- Develop and implement procedures where issues are identified, risk assessed and tracked to remediation with detailed action plans, and timelines for successful resolution
- Comply with or operate in accordance with applicable laws, regulations, and prescribed practices relating to its banking business activities in all jurisdictions in which the Bank operates
- Develop and implement procedures where issues are identified, risk assessed and tracked to remediation with detailed action plans, and timelines for successful resolution
- Ensure a sound compliance culture and mindset – through effective training and communication to ensure employee engagement and awareness.

Job Requirements
Education Requirements: Bachelor’s degree in accounting, finance or other related field required; MBA, is considered an asset
Work Experience Requirements: 15+ years of senior experience in credit-related position in the financial service industry, ideally leading an enterprise credit and lending function





- Experience with industry best practices and professional standards in Canada
- Proven ability to implement strategies for effecting change, enterprise thinking, and the ability to effective gain buy-in to large scale enterprise implementation of programs
- Superior interpersonal and leadership skills, oral and written communication and ability to anticipate and guide the impact of legislative/regulatory changes on the Bank

People Management Experience Requirements: At least 5 year(s)
Knowledge & Skills
Planning and Organizing
Risk, compliance and audit mindset
Canadian laws and regulations
Local market knowledge
Knowledge of Policy Development processes
Specialized subject matter expertise and knowledge
Adaptability & Flexibility
Learning mindset (Continuous learning)
Collaboration & Teamwork
Effective interactive communication
Initiative
Innovativeness
Execution skills
Presentation skills
Conceptual thinking
Conflict Management
Result orientation
Strategic orientation
Developing others
Impact and influence
Team leadership
Organizational awareness
Relationship Building
MS Office, ERP Software, Job related software

At Shinhan Bank Canada, we are committed to creating and maintaining a diverse, inclusive and accessible workplace. We believe that a collaborative and diverse team strengthens our organization and reflects the communities we proudly serve. You will be supported and empowered to realize your full potential as we work together to shape the future of banking. Our recruitment process is designed to be fair and inclusive. If you require accommodation at any stage of the hiring process, please let us know - we will work with you to meet your needs.
Only candidates selected for an interview will be contacted.

📌 Senior Director/ Head of Credit Analysis & Adjudication (Toronto)
🏢 Shinhan Bank Canada
📍 Toronto