Job Overview

We are seeking a energetic and energetic Shift Supervisor to lead our team and ensure smooth store operations. In this pivotal role, you will oversee daily activities, motivate staff, and deliver exceptional customer service. Your leadership will ensure customer satisfaction, food quality, and uphold store policies to create a welcoming environment. This position offers an exciting opportunity for a motivated individual to develop leadership skills while managing a fast-paced food service setting.

Responsibilities

- Supervise daily store operations, including opening and closing procedures, cash handling, and maintaining store cleanliness
- Lead, motivate, and manage team members to achieve goals and deliver outstanding customer service
- Handle customer inquiries, resolve complaints efficiently, and foster positive customer experiences
- Manage POS (Point of Sale) systems for transactions, reporting, and end-of-day tasks.
- Assist in training and developing staff to enhance team performance and engagement
- Monitor inventory levels, and ensure stock is being rotated.





Qualifications

- Proven supervising or team management experience in food service or a related field
- Strong communication skills
- Knowledge of POS systems
- Experience with cash handling
- Ability to negotiate effectively with team members when necessary
- Demonstrated leadership skills with a focus on training & development and motivating teams
- Excellent organizational skills with the ability to manage time efficiently in a fast-paced environment
- Exceptional phone etiquette and customer service orientation

Join us as a Shift Supervisor! Your leadership will inspire your team while creating memorable experiences for our customers. We value proactive individuals who thrive on teamwork, innovation, and delivering results.

Pay: From $17.00 per hour

Expected hours: 20.0 – 30.0 per week

Benefits:

- Flexible schedule
- On-site parking
- Store discount

Work Location: In person

📌 Shift Supervisor (Amherst)
🏢 Greco & Capt Submarine
📍 Amherst