EXCITING CAREER OPPORTUNITY AT Williams Pharmalogistics

Williams Pharmalogistics is a transportation and warehousing company specializing in the healthcare sector. We are a specialized, innovative, and fast-growing organization offering a pleasant and high-quality work environment.

The Logistics Coordinator – Healthcare is responsible for managing urgent and ad hoc shipment requests from customers, across the asset-based network, ensuring compliant, temperature-controlled and time-critical delivery of shipments to healthcare facilities. The role coordinates both domestic and cross-border shipments and serves as the central point of coordination for non-standard and priority transportation requirements. In addition to execution, this role is accountable for identifying and growing revenue opportunities from ad hoc and dedicated temperature-controlled transportation services.

Location

Mississauga, Ontario. Hybrid work arrangement with a minimum of four (4) days per week in the office.

Compensation

Annual salary range: $70,000–$85,000, plus bonus eligibility.

Compensation consists of a combination of base salary and variable sales incentive compensation. The variable compensation component is tied to revenue growth from ad hoc and dedicated temperature-controlled transportation services and overall business performance.

Education Requirements

-Bachelor’s degree in Business, Supply Chain, Logistics, Transportation, or a related discipline.

-Has or is working towards a Certified Canadian Logistics Qualified (CCLP) designation.

Key Responsibilities

· Receive, triage, prioritize, and manage urgent and non-routine shipment requests from healthcare customers.

· Act as the primary point of contact from shipment request through final delivery.





· Coordinate domestic and cross-border transportation solutions including dedicated, same-day, LTL, TL, and air services based on customer requirements.

· Schedule pickups and deliveries using internal fleet resources, owner operators and external transportation partners.

· Ensure all cross-border documentation, customs requirements, and shipment processes are properly coordinated.

· Monitor shipments in real time, communicate status updates, and proactively resolve service issues or delays.

· Ensure compliance with GMP / GDP, Health Canada requirements, company SOPs, and chain-of-custody standards.

· Collaborate closely with Operations, Dispatch, Control Tower, Customer Service, Quality, and Commercial teams to ensure successful execution.

· Identify and capture revenue opportunities related to ad hoc and dedicated temperature-controlled transportation services.

Qualifications & Experience

· Bachelor’s degree in Business, Supply Chain, Logistics, Transportation, or a related discipline.

· 3-5 years of experience in a healthcare logistics, transportation, dispatch, or logistics coordination role.

· Experience coordinating truckload (TL) and less-than-truckload (LTL) shipments within an asset-based carrier environment.

· Required experience coordinating domestic and cross-border transportation shipments, including customs and border-crossing processes.

· Experience in healthcare logistics or temperature-controlled supply chains.





· Strong understanding of transportation operations, routing, dispatch, and shipment lifecycle management.

· Knowledge of GMP / GDP requirements and regulated healthcare supply chains is considered an asset.

· Strong communication, customer service, and problem-solving capabilities.

· Preference will be given to candidates who are bilingual (English and French)

Work Environment & Expectations

· Operates in a fast-paced, high-service healthcare logistics environment.

· Must be capable of managing multiple time-sensitive requests simultaneously.

· Requires flexibility to occasionally work outside standard business hours to address customer needs and ensure successful execution of critical shipments.

Key Performance Indicators (KPIs)

· Revenue growth from ad hoc and dedicated temperature-controlled transportation services

· Customer response time to new shipment requests

· On-time pickup and delivery performance

· Customer satisfaction and service quality

· Compliance and shipment integrity

· Shipment documentation accuracy

· Successful management of shipment exceptions and service recovery

· Conversion of ad hoc opportunities into recurring business

· Gross margin performance on premium transportation services

· Internal stakeholder satisfaction

What We Offer

- Competitive salary+bonus, based on experience
- Group insurance after 6 months
- Professional and supportive work environment
- Internal growth and development opportunities

Ready to take on the challenge ? Apply now—we can’t wait to see your application !

Only selected candidates will be contacted.

Job Types: Full-time, Permanent

Pay: $70,000.00-$85,000.00 per year

Work Location: In person

📌 Logistics Specialist (Mississauga)
🏢 Williams Pharmalogistique
📍 Mississauga