At COGIR Real Estate we believe the key to success resides in healthy communication, constant improvement of our business practices, as well as in our team of competent and passionate people who go beyond our clients’ expectations while maintaining their trust and confidence. You wish to join a passionate company ? Don’t search anymore!

Position Summary

The Residential Leasing Agent & Building Site Manager is responsible for the day-to-day operation, leasing performance, resident relations, and overall appearance of a residential rental property. This role combines leasing, customer service, administrative, and operational management functions to ensure high occupancy levels, resident satisfaction, and well-maintained building operations.

Key Responsibilities

Leasing & Marketing

· Conduct property tours for prospective residents.

· Respond promptly to leasing inquiries via phone, email, and walk-ins.

· Qualify prospective tenants and explain rental policies, terms, and procedures.

· Prepare lease agreements, renewals, and related documentation.

· Process rental applications, credit checks, and references.

· Coordinate move-ins and move-outs.

· Maintain occupancy targets and minimize vacancy loss.

· Maintain accurate leasing and prospect records.

Resident Relations

· Serve as the primary point of contact for residents.

· Address resident inquiries, concerns, and complaints professionally and promptly.

· Foster positive resident relationships and community engagement.

· Coordinate resident communications, notices, and building updates.

· Ensure compliance with tenancy legislation and company policies.

Building Operations





· Conduct regular inspections of common areas, suites, and building grounds.

· Identify maintenance issues and coordinate repairs with contractors and maintenance staff.

· Monitor cleanliness, safety, and curb appeal of the property.

· Ensure building systems and amenities are operating effectively.

· Respond to emergencies and coordinate appropriate corrective actions.

· Monitor contractor performance and service quality.

Administration & Financial Management

· Collect and record rent payments when required.

· Monitor rental arrears and assist with collection activities.

· Maintain tenant files and property records.

· Prepare reports on occupancy, leasing activity, maintenance requests, and resident issues.

· Assist with budgeting and expense control.

· Process invoices and ensure accurate documentation.

Compliance & Safety

· Ensure compliance with residential tenancy regulations, health and safety standards, fire codes, and company policies.

· Conduct regular safety inspections and maintain required records.

· Coordinate fire drills and emergency preparedness procedures.

· Maintain confidentiality of resident and company information.

Qualifications

Education

· High school diploma or equivalent required.

· Post-secondary education in Property Management,



Business Administration, Real Estate, or a related field is considered an asset.

Experience

· 2+ years of residential leasing, property management, or customer service experience preferred.

· Experience managing residential apartment communities is an asset.

· Knowledge of landlord and tenant legislation.

Skills & Competencies

· Solid sales and leasing abilities.

· Exceptional customer service and communication skills.

· Excellent organizational and time-management skills.

· Ability to manage multiple priorities in a fast-paced environment.

· Strong problem-solving and conflict-resolution skills.

· Proficiency with Microsoft Office and property management software.

· Ability to work independently and make sound decisions.

Working Conditions

· Primarily onsite at the residential property.

· May require evening and weekend availability for leasing appointments and emergencies.

· Regular walking, climbing stairs, and conducting property inspections.

· Ability to respond to after-hours emergencies when required.

Performance Measures

· Occupancy and leasing targets achieved.

· Resident satisfaction and retention rates.

· Timely resolution of maintenance requests.

· Rent collection and arrears management.

· Building appearance, cleanliness, and compliance standards.

· Adherence to budget and operational goals.

· Portfolio subject to change during employment

·Leasing incentives/commissions (where applicable)

· Valid driver's license required

Job Type: Full-time

Pay: From $50,000.00 per year

Work Location: In person

📌 Site Manager & Leasing Agent (St. John's)
🏢 Cogir Real Estate
📍 St. John's