Join the Team at SMRO Auto Service

SMRO Auto Service is seeking an experienced, motivated, and customer-focused Automotive Service Advisor to join our growing team.

As the first point of contact for our customers, you'll play a key role in delivering an exceptional service experience while helping our technicians keep vehicles safe and reliable.

Key Responsibilities

- Welcome customers and assess their vehicle service needs.
- Schedule appointments and coordinate workflow with technicians.
- Prepare estimates and explain repair recommendations in a clear, professional manner.
- Keep customers updated on repair progress and obtain approvals for additional work.
- Open and close repair orders accurately.
- Process invoices and payments.
- Maintain accurate customer and vehicle records.
- Build lasting relationships through outstanding customer service.
- Help achieve shop sales and customer satisfaction goals.

Qualifications

- Previous experience as an Automotive Service Advisor is preferred.
- Strong knowledge of automotive maintenance and repair.
- Excellent communication, sales, and customer service skills.




- Ability to multitask in a fast-paced environment.
- Strong organizational and computer skills.
- Experience with shop management software (Protractor) is an asset.
- Valid driver's license.

What We Offer

- Competitive salary (based on experience)
- Ongoing training and career development
- Supportive team environment
- Opportunity for advancement within a growing company

Why Join SMRO Auto Service?

At SMRO Auto Service, we believe in honesty, integrity, and delivering exceptional workmanship. We're building a team that values professionalism, teamwork, and customer satisfaction. If you're passionate about the automotive industry and enjoy helping people, we'd love to hear from you.

Job Type: Full time

Location: Ottawa, Ontario

Apply Today!

Please send your resume to [email protected]

SMRO Auto Service
Keeping our customers safe and on the road with trusted automotive service.

Pay: $45,000.00-$60,000.00 per year

Work Location: In person

📌 Automotive Service Advisor (Carlingwood West - Glabar Park - McKellar Heights)
🏢 SMRO Auto Service
📍 Carlingwood West - Glabar Park - McKellar Heights