Company Overview
Connium Management Inc. has been a trusted leader in property and facility management for over 38 years, delivering professional services across Ontario. We are currently seeking a compassionate, customer-focused Receptionist to support the daily operations of a senior living community. This role is essential in creating a welcoming, respectful, and supportive environment for residents, families, visitors, and staff.

Job Summary
We are looking for a warm, organized Receptionist to be the first point of contact at our seniors' residential community. You will welcome residents and visitors, keep the front desk running smoothly and support the Management Office with day-to-day administration. You will report to the Property Manager and Assistant Property Manager.

What You'll Do

- Greet residents, visitors and contractors and handle phone, email and in-person inquiries.
- Take maintenance requests, issue work orders to superintendents and follow up until complete.
- Escalate emergencies to management and support residents, including translation for paramedics when needed.
- Book function rooms, guest suites, the shuttle bus and recreation spaces, and help with activity registration.
- Set up equipment and rooms for community programs and help plan monthly events and festivals.
- Assist residents with building access and other resident services.
- Handle payments, purchase orders and invoices, and prepare monthly reports.
- Keep resident records up to date in our property management software.




- Write and post resident notices and help produce the quarterly newsletter.
- Show resale units to prospective buyers and help with resale and title transfer paperwork.
- Other front-desk and office duties as needed.

What You Bring

- 2+ years in reception, customer service or office administration; property management or seniors' housing experience is an asset.
- Fluency in Cantonese and/or Mandarin (many of our residents speak these languages), plus clear, friendly communication in English, in person and in writing.
- Strong computer skills, including Microsoft Word, Excel and Outlook.
- Accurate with cash, records and details.
- Organized and calm when juggling interruptions and deadlines.
- Patience and genuine care when working with seniors and their families.

Working Conditions

- This is an in office role. It includes daily walk-throughs and some light lifting of chairs, tables and equipment for events, plus occasional flexibility for events and emergencies

Join us to be part of a vibrant team dedicated to delivering outstanding service! We value energetic professionals who thrive on building positive relationships and supporting our community through exceptional reception services.

Pay: $43,000.00 per year

Benefits:

- Dental care
- On-site parking
- Vision care

Experience:

- Receptionist / Customer Service: 1 year (preferred)

Language:

- Mandarin (preferred)
- Cantonese (preferred)

Work Location: In person

📌 Cantonese-Speaking Receptionist (Markham)
🏢 Connium Management
📍 Markham