As a Quality Engineer Lead, you will play a critical role in shaping how quality is engineered across our technology platforms. You will lead the design and scaling of automated testing solutions, embed quality‑first practices across the software development lifecycle, and partner closely with engineering and product teams to deliver reliable, high‑performing systems. This role offers the opportunity to work with modern cloud technologies, apply AI‑enabled testing approaches, and have a visible impact on product quality at scale. You’ll grow your technical and leadership influence while helping elevate quality as a shared organizational responsibility.

Position Responsibilities:

Quality Engineering & Automation

- Design, develop, and maintain scalable automated test solutions that improve product quality, reliability, and performance.
- Analyze automation results, investigate failures, and collaborate with teams to resolve quality risks early.
- Develop test strategies and patterns to validate functional, performance, scalability, and reliability requirements.
- Apply modern testing techniques, including AI‑assisted test generation for cloud APIs.

Process, Metrics & Governance

- Define, track, and report on quality KPIs such as defect trends, defect density, and first‑time pass rate.
- Prepare and present quality dashboards, audit findings, and recommendations to stakeholders.
- Establish, maintain, and evolve quality standards, tools, and best practices across teams.
- Capture and implement leading quality engineering practices to drive continuous improvement.
- Partner closely with developers, product managers, and business analysts to embed quality throughout the SDLC.
- Conduct code and test reviews, proactively identifying risks and improvement opportunities.
- Perform peer reviews of deliverables, supporting a culture of learning, knowledge sharing, and continuous improvement.
- Stay current with frontend and backend technologies, testing frameworks, and industry trends to support diverse application needs.

Required Qualifications:

- Demonstrated hands‑on experience in quality engineering with a strong focus on test automation in modern software environments.
- Proven ability to design test strategies, analyze results, and use quality metrics to inform decisions and improvements.
- Experience testing cloud‑based APIs, including exposure to AI‑enabled or automated test generation tools.




- Strong collaboration skills with the ability to influence quality practices across cross‑functional teams.

Preferred Qualifications:

- Experience leading or influencing quality engineering practices across multiple teams or complex systems. This role is a tech lead opportunity- individual contributor, subject-matter expertise in QA.
- Hands‑on experience applying AI‑driven or advanced automation techniques to API or cloud testing.
- Experience with performance, scalability, and reliability testing in distributed systems.

When you join our team:

We’ll empower you to learn and grow the career you want.

We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

Referenced Salary Location

CAN, Ontario, Waterloo, 500 King Street North

Working Arrangement

Salary range is expected to be between

$113,000.00 CAD - $163,000.00 CAD

Join our Manulife Bank Technology Team!

マニュライフとジョン・ハンコックについて

マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 lご覧ください。

マニュライフは機会均等を是とする雇用主です

マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別（妊娠および妊娠関連の状態を含む）、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。

雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、 までご連絡をお願いします。

Referenced Salary Location

CAN, Ontario, Waterloo, 500 King Street North

Working Arrangement

ハイブリッド勤務

Salary range is expected to be between

$113,000.00 CAD - $163,000.00 CAD

Employees also have the chance to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D; insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement .

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📌 Quality Engineer Lead (London)
🏢 Manulife group
📍 London