Job Description

We're looking for a Network Services Tech will work as part of the Network Services Team on customer locations, assisting with client specific projects to achieve optimum use of their networks by performing moves, adds, changes to hardware and software, as well as troubleshooting client concerns.

A Glimpse of What You’ll do

- Demonstrate strong communication and interpersonal skills as well as organizational abilities throughout client interaction
- Assist with installing hardware when required by client
- Support planned and unplanned client facility power downs
- Assist with escalating any identified problems or hazards associated with client moves, adds and changes, cabling installations and fault rectification
- Ascertain the best possible solution for incidents including escalation
- Use the client Incident Ticketing system (NIRD) and Change Control systems
- Ensure all change and fault records are updated
- Provide appropriate handovers to other CEs at shift end
- Run patch cables between patch panels and switches as well as wall jacks and end user devices as required by client ticketing system
- Perform other incidental and related duties as required and assigned

This role will have an estimated salary range of $85k-$95k CAD.

Skills and Requirements

Skillset: Excellent oral,



written and interpersonal communication skills Technical Capacity Ability to exercise sound judgment and develop creative solutions Time Management, with the ability to prioritize tasks Active pursuit of Bachelor’s degree in Computer Science, Information Technology, Engineering, or other technology related field Two years’ experience in client/server environment preferred

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment prospect/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to

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📌 Network Services Tech (Mississauga)
🏢 Insight Global
📍 Mississauga