Join Wipro, a multinational company recognized across various industries worldwide.Mailhot Industries, a leader in the manufacturing of hydraulic cylinders, is now part of the WIN (Wipro Infrastructure Engineering) division of the Wipro Group, a rapidly growing global business unit.We are currently seeking anIT Directorfor our Wipro Hydraulics North America division. We are looking for a strategic, engaging, and solution‐oriented leader capable of managing multisite environments, stabilizing critical systems, and driving the evolution of technological operations with efficiency and vision.The IT Director will lead all IT teams and initiatives for Wipro Hydraulics locations across North America (United States, Canada, and Mexico). This position reports directly to the Global IT Head for Wipro Hydraulics and acts as a strategic partner to business stakeholders, ensuring that operations, projects, and IT support are aligned with organizational goals and business needs.The role includes managing both dedicated and shared IT resources, overseeing service providers, and implementing continuous improvement initiatives to optimize technology adoption and support.Key ResponsibilitiesLead all IT initiatives for the Hydraulics divisions across North America, including the United States, Canada, and MexicoStrategically engage with business stakeholders to understand requirements and translate them into IT solutionsManage and develop IT teams and resources to ensure optimal performance and alignment with business goalsOversee outsourced service providers, ensuring service quality and compliance with contractsLead IT operations, including account creation, hardware setup, software support, and technical troubleshootingChampion technology adoption, digital transformation, and continuous improvement initiativesCollaborate with global IT teams,



including MS Exchange support in India, to ensure seamless integration and communicationMaintain and optimize IT infrastructure, ensuring security, scalability, and reliabilityMonitor and manage IT budgets, sourcing, and procurement for all locationsEnsure compliance with organizational policies, standards, and regulatory requirementsOwn regional cybersecurity resilience, including incident response and remediation, supported by Enterprise ITEnsure reliable plant IT infrastructure, shop floor systems, and connectivity, coordinating closely with Enterprise IT Team.Key CompetenciesStrategic thinking and solid business acumenInspiring leadership and team developmentProject management and execution capabilitiesStrong problem‐solving and decision‐making skillsAdaptability and effective change managementTechnical expertise in IT infrastructure and applicationsQualificationsAvailability to travel across our different North American sites (United States, Canada, and Mexico). The frequency of travel can be discussed based on operational needsBachelor's degree in Information Technology, Computer Science, or a related fieldOver 15 years of progressive IT experience, including at least 5 years in a leadership roleExperience managing multi-location IT operations, preferably in manufacturing or industrial environmentsStrong understanding of IT infrastructure, enterprise applications, and cybersecurity issuesProven ability to manage outsourced service providers and internal IT teamsExcellent communication and stakeholder management skillsAbility to work in a matrixed, global organization and collaborate with cross-functional teamsExperience with ERP solutions such as S/4HANA, SAP ECC, Epicor, etc. (an asset)Functional proficiency in both French and English, spoken and written, to collaborate effectively with anglophone teams

📌 It Director - North America (Pike River, Quebec)
🏢 Industries Mailhot
📍 Pike River, Quebec