Lead a global team at Ralliant Corporation as a Technical Support Manager overseeing Projects & Services. This hybrid role focuses on escalations, cross-functional integration, and enhancing customer experiences.

The position calls for a leader with over 7 years of experience in technical support and problem resolution across multiple product lines. You will provide strategic oversight of global support functions, ensuring standardized processes and maintaining high-quality technical capabilities. This role combines leadership within engineering, field services, and quality to ensure seamless project execution and issue resolution.

Key Responsibilities:



• Lead factory and regional technical support teams globally • Own advanced escalation processes for product issues • Standardize documentation and support procedures • Define methodologies for troubleshooting and diagnostics • Align technical support across Generation, CBM, and Grid & GIS

Requirements: • Bachelor's degree in Electrical Engineering or related field • 7+ years in technical support or engineering roles • Demonstrated leadership in multi-site environments • Solid analytical and problem-solving skills • Effective communicator across diverse teams

Drive the future of customer support with innovative strategies and robust processes at Ralliant Corporation. #J-18808-Ljbffr

📌 Global Technical Support Manager at Ralliant (Winnipeg)
🏢 Ralliant
📍 Winnipeg