07 Oct
|
Express Employment Professionals - Cincinnati East
|
Ajax
07 Oct
Express Employment Professionals - Cincinnati East
Ajax
Join a leading wholesale supplier in Ajax as a Customer Service Representative. Engage with customers through phone and email while managing inquiries and providing support in a full time capacity.
This role requires extensive interaction with customers, acting as the first point of contact. With two years of customer service and data entry experience, you will prepare quotes, process purchase orders, and manage warranty returns while using Microsoft Dynamics. The company offers training and opportunities for growth after transitioning from temporary to permanent employment.
Key Responsibilities:
• Handle high volume of customer inquiries via phone and email
• Prepare quotes and process customer purchase orders
• Greet and assist walk-in customers effectively
• Troubleshoot and resolve customer complaints
• Maintain customer information in Microsoft Dynamics
Requirements:
• Minimum 2 years of customer service experience
• Proficiency in Microsoft Dynamics and Office Suite
• Excellent time management and organizational skills
• Strong attention to detail and communication skills
• Ability to work with minimal supervision
Utilize your customer service, data entry, and Microsoft Dynamics expertise to support our Ajax client's growth and success.
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📌 Customer Service Representative in Ajax
🏢 Express Employment Professionals - Cincinnati East
📍 Ajax