Elevate your career as a Technical Support Specialist with Veralto in Guelph, Ontario. This hybrid role focuses on supporting UV water treatment and filtration products while delivering exceptional customer experiences.
As a trusted technical expert, you will interact with distributors, contractors, and end users. Your responsibilities include troubleshooting, guiding product installation, and collaborating across departments. If building technical expertise while making a meaningful impact excites you, this is the opportunity to shine.
Key Responsibilities:
• Provide first-level technical support via phone, email, and CRM
• Guide customers through product selection and installation
• Document technical findings and customer interactions accurately




• Collaborate effectively with internal departments
• Create and maintain support resources like FAQs and guides
Requirements:
• Post-secondary degree in relevant technical field preferred
• Minimum 2 years in customer-facing technical support
• Robust understanding of water treatment systems and technologies
• Ability to interpret technical documentation and specifications
• Proficiency in Microsoft 365 and related software
Become a key player in enhancing water quality solutions while supporting customers at Veralto.
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📌 Technical Support Specialist - Guelph, Hybrid
🏢 Veralto
📍 Guelph