With enthusiasm for our brand, you will support the Store Management team to deliver retail excellence, drive strong sales results, and create engaging customer experiences.

Key Job Accountabilities:

• Handle customer questions and concerns efficiently & effectively, sharing feedback with Store Management team as needed


• Problem solve effectively & proactively using available resources and guidance from Store Management team


• Creatively support visual merchandising, inventory management, store cleanliness, and other store operations as needed


• Communicate effectively and act as a adaptable & responsible role model to your team


• Develop customer loyalty by leveraging knowledge of our products, the beauty market, and trends in the beauty industry


• Shape a customer-focused store experience by coaching Customer Consultants to drive customer engagement through storytelling, product demonstration, and bringing our brand to life






• Support training and onboarding of new Customer Consultants


• Experience in a customer-facing role and a genuine passion for the retail beauty industry


• Ability to communicate & listen effectively


• Strong interpersonal skills to build rapport with customers & provide appropriate solutions to customer needs


• A positive mindset with the willingness to continuously develop yourself and your teammates


• Ability to proactively manage time, multi-task, while working independently with minimal direction

Physical Requirements:

• Must be able to stand and walk for extended periods (up to 8 hours per shift)


• Ability to lift and move products up to 25 lbs.


• Frequent reaching, bending, crouching as required