Key Responsibilities

• Clinical Support: Assist veterinary staff with patient restraint during examinations, blood draws, and X-rays.
• Facility Maintenance: Keep the reception area, exam rooms, and common spaces clean, tidy, and low-stress for animals.
• Client Service: Greet pet parents and patients warmly, answer multi-line phone calls, and manage clinic emails.
• Scheduling: Book appointments, coordinate follow-ups, and make reminder calls for vaccinations.
• Administrative Tasks: Update patient records, process financial transactions, handle billing, and manage invoices.

Qualifications & Skills

• High school diploma required; completion of a Veterinary Assistant or Medical Office Assistant program is a strong asset.
• Previous front-desk, customer service, or animal handling experience.
• Compassionate, patient, and clear communication style.

Basic computer literacy and familiarity with veterinary practice software.

At NVA Canada diversity and inclusion are an significant part of our everyday reality.

At NVA Canada, we want to make sure your experience connecting with us is seamless and straightforward.



Here’s what to expect when interacting with us:

• We’ll always reach out via verified LinkedIn profiles or emails ending in @nva.com
• All job opportunities and applications are hosted on our official careers sites: careers.nvacanada.ca
• There is no cost or confidential information required to apply or be considered for a position

If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at [email protected]. Thank you for exploring opportunities at NVA Canada!

Please note that we use third-party recruitment software, which may include artificial intelligence features to assist in screening applications.

NVA Canada is committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the recruitment process, please let us know and we will work with you to meet your needs.

We are committed to fostering an open and inclusive environment where everyone belongs, our people feel comfortable and confident to be themselves and reach their full potential regardless of age, race, national or ethnic origin, gender identity or expression, marital and family status, religion or other belief, culture, sexual orientation, or disability.