Become a Senior Business Analyst with Canada Life, focusing on platform capabilities and user story development. This role is a permanent full-time opportunity for dedicated professionals.This role calls for a seasoned Business Analyst with over 5 years of experience in technology platform implementation. You'll lead the documentation of business requirements, ensuring the integration of contact center solutions like AWS Connect. Collaborating with IT and business teams, you'll evaluate processes for optimizations and recent automation opportunities,



while leading user acceptance testing and agile ceremonies.Key Responsibilities:Author user stories and refine business requirementsDocument functional and non-functional specificationsFacilitate working sessions with key stakeholdersSupport training and change management initiativesConduct risk analysis for automation projectsRequirements:5+ years in business analysis or related fieldsProficiency in business analysis tools such as PowerPointExperience in financial services or insurance is beneficialAbility to manage ambiguity effectivelyStrong problem-solving and analytical skillsDrive innovative solutions and foster collaboration as a Senior Business Analyst at Canada Life.#J-18808-Ljbffr

📌 Senior Business Analyst At Canada Life (Toronto)
🏢 Canada Life
📍 Toronto