About the Role: We are searching for a highly organized, driven, and customer-focused Service Advisor to be the face of Pairs Auto. This is a agile role that goes beyond the front desk. In addition to managing the front office and ensuring a seamless experience for our walk-in customers, you will actively step outside the shop to build relationships with new customers and local fleet clients to drive business to our facility.

Key Responsibilities:
Business Development: Actively approach new prospective customers and visit local fleet operators to generate new repair, maintenance, and business for the shop.
Customer Service: Greet incoming customers, listen to their vehicle concerns, and provide exceptional, transparent service throughout their visit.
Estimates & Inside Sales: Translate technician findings into clear, easy-to-understand estimates, explaining repair needs and pricing effectively to secure approvals.
Scheduling & Workflow: Manage the shop diary, book appointments efficiently, and dispatch jobs to technicians to maximize workflow across our 11-hoist shop.
Front Office Management: Handle billing, invoicing, processing payments, and general administrative duties.
Communication:



Keep customers and fleet managers updated on their vehicles' status in a timely, professional manner.

Requirements:
Experience: Previous experience in an automotive service environment, but not a requirement. We are highly willing to train the right driven and personable candidate!
Language: Full proficiency in English is strictly required (excellent verbal and written communication skills).
Business to Business (B2B) Skills: Comfortable with proactive outreach, relationship building, and pitching services to fleet managers and new clients.
Licensing: A valid driver's license is required for travelling to visit fleet clients.
Skills: Highly organized, capable of multitasking in a fast-paced workplace, and comfortable with basic math and billing.
Tech-Savvy: Ability to quickly learn and operate our shop management systems.

How to Apply: Please apply through indeed portal or apply in person at 100 - 5090 26 Ave SE, Calgary, AB. Job Types: Full time, Permanent

Pay: $18.00-$28.00 per hour

Benefits
Dental care
Vision care

Work Location: In person

📌 Automotive Service Advisor Calgary
🏢 cardeals4u
📍 Calgary