Join Randstad Canada as a Bilingual Customer Service Representative within the aviation sector. This role blends problem-solving and customer service skills, available in a hybrid working model. We are seeking motivated specialists for a 5-month contract, requiring fluency in both English and Spanish.

With a focus on managing high volumes of customer interactions, your role will involve supporting LATAM clients while strengthening negotiation and relationship-building skills. Key Responsibilities:
Manage daily interactions via phone, chat, and queries
Provide exceptional service to English and Spanish-speaking clients
Build and maintain relationships with international clients
Resolve disputes and manage documentation effectively
Collaborate globally to enhance customer satisfaction Requirements:
Minimum 2 years of customer service experience
Fluency in spoken and written English and Spanish
Solid negotiation and communication skills
Familiarity with CRM systems and Microsoft applications
Attention to detail and problem-solving abilities Utilize your bilingual skills and customer-centric mindset to excel at Randstad Canada.

📌 Bilingual Customer Service Representative Role Calgary
🏢 Superprof
📍 Calgary