Dental Receptionist – Full time

Affinity Dental Care | Burlington, Ontario

Welcome to Affinity Dental Care, a friendly and established dental practice in Burlington with a wellness-based approach to patient care.

We are looking for a friendly, organized, and responsible Dental Receptionist to join our team 5 days per week (approximately 40 hours/week). You will be the first point of contact for our patients and play an important role in ensuring the front desk and daily practice operations run smoothly.

Key Responsibilities

Warmly greet patients and manage check-in and check-out.

Answer phone calls, respond to messages, and address patient questions professionally.

Schedule appointments and proactively fill openings and cancellations.

Review the short-notice/wait list and contact patients who have requested earlier appointments.

Maintain accurate and confidential patient records using dental software.

Process payments and insurance claims accurately.

Assist with administrative duties, filing, data entry, and office organization.

Work closely with the dental team to provide a smooth and positive patient experience.

Handle front-desk issues calmly and use good judgment to resolve problems.





Assist with IPAC compliance and light housekeeping at the end of each shift.

What We’re Looking For

Previous experience as a Dental Receptionist or Dental Assistant is preferred.

Experience with Tracker dental software is an asset.

Strong organizational skills and attention to detail.

Excellent verbal and written English communication skills.

Comfortable communicating with patients by phone, email, and in person.

Responsible, hardworking, and dependable.

Able to multitask and stay positive in a busy workplace.

Knowledge of dental terminology and procedures is an asset but not required.

Secondary school education or higher.

Compensation & Benefits

Full-time position: approximately 40 hours per week

Dental care

Year-end bonus and additional bonus opportunities

Flexible schedule

On-site parking

Company events

Spending allowance at our affiliated salon and med spa

Work Location: In person – Burlington, Ontario

Expected Start Date: As soon as possible

Pay: $19.47-$34.00 per hour

Perks:
Company events
Dental care
Flexible schedule
In office parking

Work Location: In person

📌 Dental Office Receptionist Burlington
🏢 Affinity Dental Care
📍 Burlington