Very strong English skills
1 + years of administrative experience
Immigration experience is an asset
Excellent research and analytical skills, exercise good judgment, organizational skills and high attention to detail
Accuracy and ability to meet deadlines and exercise initiative
Ability to multi-task and meet deadlines.
Strong organizational and computer skills.
Great energy and a positive attitude as you will be dealing with our clients!
A natural passion for helping and caring
Ability to work with minimal supervision and exhibit enthusiasm to complete tasks without delay.
Highly motivated, self-driven.
Interacts well with all levels of firm personnel and is a flexible team player who performs well in a team setting

Location: Mississauga (410 and Derry)

Responsibilities:

· Assist in operational, administrative, project, artistic and other assignments

· Manage the workload and assign work to team members.

· Ensure the team is meeting deadlines.

· Coordinate the scheduling and manage the training of all support service representatives. Monitor, track, and report on customer projects and support incident metrics.

· Participate in creating and promoting both internal and external Customer Success and Customer Experience initiatives.

· Be responsible for office management, maintenance,



organization and administration

· Work closely with all members of the team to ensure smooth office operation

· Schedule meetings and update calendars

· Coordinate travel arrangements

· Organize and prepare materials for meetings and conference call, take notes and minutes

· Answer phone calls, deal with new inquiries, direct calls to relevant staff

· Draft correspondence, file, photocopy and scan documents

Job Types: Full-time, Permanent

Salary: $18.00 per hour

Shift: 10 am to 6 PM, Monday to Friday

Job Types: Full time, Permanent

Job Types: Full time, Permanent

Salary: $18.00 per hour

Schedule:
8 hour shift
Weekend availability

Supplemental pay types:
Overtime pay

Education:
Bachelor's Degree (preferred)

Experience:
administrative assistant: 1 year (preferred)
receptionist: 1 year (preferred)

Job Type: Full-time

Pay: $18.00-$20.00 per hour

Ability to commute/relocate:
Mississauga, ON: reliably commute or plan to relocate before starting work (required)

Education:
Bachelor's Degree (required)

Experience:
Front desk: 1 year (preferred)
Administrative experience: 1 year (preferred)

Work Location: In person

📌 Case Worker Mississauga
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📍 Mississauga