Overview: This Sales Representative position is a field-based role focused on building referral relationships with insurance brokerages across the Lower Mainland. This position requires a proactive, in-person approach: visiting brokerage offices, connecting with branch and home insurance managers, and clearly communicating how Kennen Restoration supports their clients when water, mould, or fire damage occurs. The ideal candidate is confident starting conversations with strangers, persistent in following up, and organized enough to track every contact and visit. A background in sales is helpful but not required; training and materials are provided.

Cantonese and Mandarin Proficiency Recommended

Duties:
Utilize sales techniques to upsell products and services to build relations with brokers, enhancing the overall value for customers.
Process restoration call requests and ensure timely follow-up with customers regarding their needs.
Track customer interactions and maintain accurate records in the dealership's CRM system.
Collaborate with the sales management team to develop strategies for increasing online sales performance.




Provide exceptional customer service throughout the sales process, addressing any concerns or questions promptly.

Skills:
Solid verbal communication: able to introduce yourself and hold a conversation with a manager you've never met
Comfortable with in-person, face-to-face outreach and walk-in visits
Customer service mindset, with the ability to build and maintain ongoing relationships
Persistence and self-motivation: able to keep working a territory without daily supervision
Organized note-taking and follow-up; comfortable logging contacts and visit details
Cantonese or Mandarin is a robust asset for communicating with a diverse client base
Semi-Formal appearance and conduct when representing the company
Valid BC driver's licence and reliable vehicle
Sales experience is an asset but not required — training and materials provided

This role offers an exciting prospect for individuals looking to start a career in sales while contributing to the growth of our referral network across the Lower Mainland.

Pay: $18.50-$24.00 per hour

Work Location: In person

📌 Sales Representative — Insurance Broker Outreach Richmond
🏢 Kennen Restoration
📍 Richmond