Overview
We are seeking a friendly and organized Host/Host to join our energetic team. In this role, you will be the first point of contact for our guests, ensuring a warm welcome and a seamless dining experience. Your ability to provide exceptional guest services and maintain a positive atmosphere will be key to our restaurant's success. If you have a passion for hospitality and enjoy working in a fast-paced workplace, we would love to hear from you.

Responsibilities
Greet guests with a warm and friendly demeanor as they arrive at the restaurant.
Manage reservations and seating arrangements efficiently to optimize guest flow.
Provide menus and inform guests of specials or promotions.
Assist in maintaining cleanliness and organization of the front-of-house area.
Handle phone inquiries with professionalism, providing information about the restaurant and taking reservations as needed.
Collaborate with servers and kitchen staff to ensure timely service and guest satisfaction.
Address guest concerns or complaints promptly and effectively, ensuring a positive dining experience.




Utilize POS systems, including Micros POS, for managing reservations and processing orders when necessary.

Qualifications
Previous experience in guest services or hospitality is preferred.
Strong customer service skills with an emphasis on communication and interpersonal abilities.
Familiarity with food service operations is advantageous.
Experience working in a restaurant or hotel environment is a plus.
Proficient phone etiquette for handling inquiries and reservations professionally.
Ability to work well under pressure while maintaining attention to detail.
A team-oriented mindset with the ability to collaborate effectively with colleagues. Join us in creating memorable experiences for our guests while being part of a supportive team dedicated to excellence in hospitality!

Job Type: Part-time

Pay: From $15.90 per hour

Benefits:
Discounted or free food
In office parking

Work Location: In person

📌 Host/hostess Saint John
🏢 Stacked Pancake and Breakfast House - lancaster mall
📍 Saint John