07 Oct
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NCS Multistage
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Burnstick Lake
07 Oct
NCS Multistage
Burnstick Lake
Field Specialist, Wellbore Construction (WBC)Full Time Technical Red Deer, Red Deer, AB, CA11 days ago Requisition ID: 1431Job Title – Field Specialist, WBCDepartment– OperationsReports to– Service Line ManagerJob SummaryThe Field Specialist is primarily responsible to support and mentor the Operations team by acting as front-line field support, with a main focus on the Wellbore Construction product line, while cross training within other product lines. They will be required to plan and execute high profile operations, with a focus on primary excellence, safety and job quality. The Field Specialist will provide operational intelligence and support to the North American Sales, and all other NCS business units. They will be required to coordinate with SLM’s, PLM’s, Engineering & Tech Services for any and all product line development, testing and field implementation. As a specialist in operations, they will be required to train and uphold the ongoing development of the NCS Service Line training, while working with all the teams to grow profitable revenue for NCS and grow the partnership with the customers.Key Areas of ResponsibilitySupervise and plan critical well operations and planningOrganize and liaise with customer and NCS OperationsComplete the well optimization process meeting with customerEnsure, uphold, and deliver job quality and customer satisfactionProvide operational support and guidance to the customer of NCS Standard Operating Procedures (SOP) and best practicesDiagnose job issues and perform/recommend remedial job steps to ensure operational efficiencyProvide rotational on-call support to North American field operations, districts, and all field representativesProvide operational support to Business Development and Sales teams in North AmericaProvide real time updates while in the field on the job operationsCoordinate with and work alongside Tech Services, Service/Product Line Managers on prototype and non-production released toolParticipate in tech reviews & performance review meetings, product development,
including product testing and research in the Tech CenterCoordinate with Service/Product Line Managers and Tech Services to assist with field trialsProvide necessary documentation and reporting to Service/Product Line Managers and Tech ServicesAttend and provide operational expertise during customer meetingsMaintain and uphold the highest degree of customer support and relationsCoordinate, support and select job specific and customer specific Equipment for upcoming jobsSupport the Dispatch Team with operational insight, and customer specific knowledgeConduct initial NCS Service Line training (Wellbore Construction & Fracturing System), for any and all field employees and contractorsConduct in-house Service Line training for the BD, Tech Services and Sales teamsContinuously reviewing SOP’s and updating as conditions, customers, and environments changeContinuously working with manufacturing, tech services and engineering with any field related issuesContinuously working with warehousemen to ensure build processes are being followed and updated when requiredOrganize and complete operational evaluations on all field representatives on a yearly basis, or as neededChampion the development of the NCS Service Line trainingHelp to promote safe work practices and higher standards of performanceSupport and uphold HS&E; policies and procedures of NCS and the customerAlign individual goals with NCS’s corporate goals, while adhering to and promoting the NCS PromiseParticipate in Personal Development for Success (PDS)Other duties, relevant to the position, shall be assigned as requiredKnowledge, Skills & AbilitiesHigh School Diploma or GED equivalent; preferredTechnical Certificate/Diploma or Degree; preferredMinimum of 8 years of direct industry experienceIndustry related experience including Liner Hangers, Liner Top packers with TBSA, Stage Tools, Open Hole Hydraulic Tools, Permanent Packers, Airlocks or Floatation collars, Toe Ports, Ball Drop systems and Sleeve systems in an Open Hole or Cemented ApplicationsDrilling Rig Experience is an assetPrevious experience in Wellbore Construction,
Fracture Services or Enhanced Oil RecoveryValid Driver’s licenseProficient with Microsoft Office SuitesExperience in SharePoint; assetWork with other teams, and exhibit effective communicationSelf-motivated with excellent organizational and time management skillsHands - on approach to problem solvingExcellent judgement, ability to plan aheadHigh level of efficiency & work ethic, with specific attention to detailsAbility to handle multiple priorities simultaneously, manage prioritiesAbility to handle stressful situationsAbility to perform job responsibilities in all weather conditionsPerform physical labor when necessary, in addition to standing or travelling for long periods of timeAbility to move or lift 25lbs – 50lbsAdditional InformationStatus: Overtime ExemptEmployment Classification: Full time, RegularWork Schedule: 15 days on, 6 days off, 12-hour shifts, on call 24/7 while on days onSpecial Equipment: Cell Phone & Laptop and as required for the jobValid Passport RequiredTravel: Domestic travel to various field locations and international travel may be requiredEligibility: Field Compensation RatesCriminal background check required for all positionsSafety sensitive positions will require additional pre-employment testingCore CompetenciesTeamwork/Collaboration – Able to work cooperatively with other individualsService Focus–Builds&maintainscustomersatisfactionandprovidesexcellentservicetointernal;& external customersDecision Making–Abletomakedecisionsandsolveproblemsofvariedlevelsofcomplexityusing logical, systematic, and sequential approachEthics & Integrity–Trustworthinessandethicalbehaviorwithconsiderationforimpact& consequence when making decisions/taking actionProblem Solving–Abilitytoapproachaproblembyusingalogical,systematic,sequentialapproachContinuous Improvement–Ongoingimprovementofproducts,services,orprocessesthrough incremental & breakthrough improvementsAccountability – Obligation or willingness to be answerable for an outcomePlease note:NCS Multistage was acquired by Weatherford on September 1, 2026. As we continue through the integration process, some employment-related details and processes may evolve as we transition to Weatherford.#J-18808-Ljbffr
📌 Field Specialist, Wellbore Construction (Burnstick Lake)
🏢 NCS Multistage
📍 Burnstick Lake