Temporary 2 month term position with possibility of extension
Employment Resource Advisor
Full Time (35 hours per week) Monday - Friday 8:30 am-4:30 pm
Inclusion Statement
Northwest Training Ltd values the diversity of its staff and the people it serves. Diversity at Northwest Training Ltd. means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.
About the Position:
The Employment Resource Advisor plays a critical role in orienting and assisting all clients in the WorkBC Centre resource hub. The Terrace WorkBC Centre strives to create a welcoming, accessible, informative, inclusive and culturally appropriate setting that supports and assists individuals to prepare for, secure, and maintain sustainable employment. As such, the Employment Resource Advisor plays a vital role in ensuring clients are welcomed and have their individual needs met
· Qualification Experience and Abilities:
· Proficient use of social media and MS Office & use specialized software to process client information
· Ability to problem solve common computer and office equipment problems.
· Ability to search the web and other sources for job opportunities
· Assists clients with job search and job start activities
· Provide support(s) for clients registering for self serve services
· Comfortable working with individuals with complex barriers and a broad range of cultural backgrounds
· Provide excellent customer service and possess the ability to resolve issues both in person and in a virtual service delivery system.
· Possess patience, tact, flexibility and the ability to build rapport with clients
Must have clean criminal background check
· Experience working in a social service environment is an asset