Job Overview

We are seeking a dedicated and organized Treatment Coordinator to join our dental practice. The ideal candidate will serve as a vital link between patients and our clinical team, ensuring smooth communication, productive scheduling, and excellent patient care. This role requires a qualified with strong administrative skills, knowledge of dental procedures, and the ability to manage patient treatment plans effectively. The Treatment Coordinator will play a key role in enhancing patient experience and supporting practice growth.

Responsibilities
Act as the primary point of contact for patients regarding treatment plans, financial arrangements, and appointment scheduling
Explain dental procedures and treatment options clearly to patients, ensuring understanding and comfort
Coordinate with clinical staff to ensure timely delivery of treatments and follow-up care
Manage electronic medical records accurately and efficiently
Assist patients with insurance processing, payment options, and financing plans
Schedule appointments and reschedule as needed to optimize practice workflow
Maintain up-to-date knowledge of dental terminology, procedures, and office policies




Support the front office team with administrative tasks related to patient care and documentation

Requirements
Prior experience in a dental or medical office setting is highly preferred
Strong understanding of medical terminology and electronic medical records systems
Excellent communication skills with the ability to explain complex information clearly
Office experience demonstrating organizational skills and attention to detail
Knowledge of dental office operations and patient management processes is a plus
Ability to handle sensitive patient information with confidentiality and professionalism
Proficiency in computer applications relevant to healthcare documentation and scheduling

This role offers an opportunity to contribute significantly to patient satisfaction while working in a cooperative healthcare environment. We value professionalism, compassion, and a commitment to excellence in patient care.

Pay: $27.00-$30.00 per hour

Experience:
Dental receptionist: 2 years (required)

Work Location: In person

📌 Treatment Coordinator Waterdown
🏢 Evolve OMS
📍 Waterdown