Customer Support Team Lead Remote & Mentorship Quebec City

07 Oct

Bilinguallink

Quebec City

07 Oct

Bilinguallink

Quebec City

Tailscale is seeking a Team Lead, Customer Support to guide a team of 8–10 Support Engineers, bridging frontline troubleshooting with strategy. You will mentor, manage performance, and ensure timely responses while aligning activities with the VP of Customer Engineering.
This remote-first role focuses on scaling support quality and workflows across platforms. We value data-driven thinking, solid communication, and the ability to navigate a rapid-paced SaaS setting.
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📌 Customer Support Team Lead Remote & Mentorship Quebec City
🏢 Bilinguallink
📍 Quebec City

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