Join Rootly as a Technical Solutions Engineer, a pivotal role focused on enhancing incident management for leading companies. Bring your technical acumen to customer collaborations, ensuring successful integrations.In this role, you’ll utilize your 5+ years of experience to support customer implementations while building valuable content around Incident Management. Partnering with internal teams such as Engineering and Product, you’ll ensure that customers’ needs shape product enhancements. Your hands-on experience with REST APIs and cloud technologies will guide your conversations with clients, establishing you as a trusted advocate.Key Responsibilities:
Facilitate seamless customer implementations and integrations
Craft best practices for improved incident management




Participate in cross-functional collaboration for product enhancements
Conduct technical conversations with customer engineering teams
Develop resources that empower customers to succeedRequirements:
5+ years in Solutions or Sales Engineering
Expertise in REST APIs, webhooks, and Integration patterns
Familiarity with Terraform and major cloud providers
Scripting or programming language proficiency
Solid communication and presentation skillsUtilize your technical expertise to make a significant impact on incident management solutions at Rootly, shaping the future of customer relationships.#J-18808-Ljbffr

📌 Technical Solutions Engineer Role Toronto
🏢 XYZ Venture Capital
📍 Toronto