Be the first impression and the steady presence our clients rely on.
Serving our community since 1999, we’ve built a reputation for exceptional care, loyal clients, and a warm, team-focused setting. Our reception team is the heart of the client experience, and we’re looking for someone who thrives in a fast-paced clinic and takes pride in keeping things running smoothly.
The Role:
This is primarily a front desk, client-facing role, including:
Welcoming clients and creating a positive, supportive first impression
Managing phones, scheduling, and appointment flow in a busy workplace
Handling client questions, payments, and coordination of care
Supporting overall clinic organization and communication
Occasional assistance to the veterinary team as needed
Who You Are:
Experience in a veterinary clinic or fast-paced customer service role is required
Friendly, professional, and compassionate with clients and patients
Strong communication and multitasking skills
Highly organized and able to stay calm under pressure
A team player who takes initiative and keeps things moving
What Excellent Reception Looks Like Here:
You stay calm and kind, even when things get busy or stressful
You can manage multiple priorities at once without losing attention to detail
You take ownership — you don’t wait to be told what to do
You communicate clearly and confidently with both clients and your team
You help create a positive, supportive environment at the front desk
You are reliable and consistent — your team knows they can count on you
What We Offer:
We believe in taking care of our team the same way we care for our patients:
Supportive team culture - We love to do activities together!
$19–$22/hour (based on experience and skill set)
Paid sick days & vacation time
Generous staff discounts on veterinary care & pet supplies
RRSP Matching
Wellness Spending Account
Start Date: ASAP - However we’re focused on finding the right fit.
Ready to Join Us?
If you enjoy being the go-to person, keeping things organized, and making clients feel cared for from the moment they walk in, we’d love to hear from you.
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📌 Veterinary Receptionist Aurora
🏢 Star Valley Veterinary Clinic
📍 Aurora
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