Elevate your career with Deloitte as a Senior Consultant specializing in CRM within Financial Services. This hybrid role in Toronto involves transforming digital strategies for leading financial institutions.As a Senior Consultant, you will engage directly with clients, leveraging Salesforce capabilities to deliver impactful CRM solutions. Collaborate with diverse teams to analyze business processes, facilitate workshops, and support end-to-end solution design. You'll serve as a key liaison between technology and business stakeholders, ensuring the alignment and successful delivery of CRM initiatives.Key Responsibilities:
Lead discovery sessions with Financial Services clients
Analyze customer journeys and translate into CRM capabilities




Facilitate future-state design across sales and servicing
Manage product backlogs and participate in sprint activities
Support user acceptance testing and client interactionsRequirements:
5 to 6+ years in consulting or related roles
Experience with Salesforce, Financial Services Cloud preferred
Solid Agile delivery and backlog management skills
Bilingual in French and English for client engagement
Excellent stakeholder management and problem-solving abilitiesHarness your consulting expertise and Salesforce knowledge to drive transformation at Deloitte.#J-18808-Ljbffr

📌 Senior Consultant In Financial Services Crm Toronto
🏢 Deloitte France
📍 Toronto