Join FloSports as a Customer Support Representative, where your passion for hockey meets technology. Support customers with real-time issue resolution and enhance the sports streaming experience. As a frontline support qualified at FloSports, you will play a vital role in ensuring customer success. This position emphasizes your skills in problem-solving, communication, and technical support, allowing you to assist passionate fans and partners alike. You will navigate various channels including phone, email, and chat to address client needs swiftly. Key Responsibilities:
Resolve inbound client issues through calls and support tickets
Troubleshoot customer inquiries across multiple platforms
Log all support interactions in the customer portal
Promote quick and accurate information delivery
Work with partners on admin tools and platform usage Requirements:
Previous customer service experience required
Knowledge of ice hockey is a plus
Solid problem-solving abilities
Proficiency in English for communication
Flexibility for rotating shifts, including evenings Bring your passion for hockey and technology to support the FloSports community. #J-18808-Ljbffr

📌 Customer Support For Hockey Enthusiasts Alton
🏢 FloSports
📍 Alton