We have French-bilingual CSR hybrid roles based in London! This is a great opportunity if you enjoy helping customers find solutions, working in a structured environment, and being part of a company that values teamwork and professionalism.

Hybrid position: 3 days a week in office and training in office for the first 30 days.

We offer:
Competitive hourly pay at $22/hour
Hybrid work model for better work-life balance, 3 days a week in office
Supportive team environment with clear processes
Prospect to apply your bilingual skills every day
Health and Dental Advantages

Responsibilities:
Connect with customers by phone, email, and written correspondence to discuss and resolve outstanding balances
Use your French and English language skills daily when speaking with customers and working with internal teams




Work with customers to set up realistic and compliant payment arrangements
Keep account details up to date by accurately documenting interactions and actions taken

Requirements:
Fluency in both French and English (spoken and written)
At least 1 year of bilingual customer service or call centre experience
Robust communication and negotiation skills, with a customer-first mindset
Comfort using standard computer applications
ABL7

AI (Artificial Intelligence) tools may be used at certain points of the pre-screening and selection process for this role. To learn more about ABL’s AI policy, please visit
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📌 Hybrid French Bilingual Call Centre London
🏢 ABL Employment
📍 London