If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living.

We are searching for a Casual Concierge to join our Parkland Ancaster team based in Ancaster, Ontario .

Meaningful Perks
Approximate hourly wage: $20.60 - $21.79
Free onsite parking
Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
Access to continuing education and training through Shannex’s Centre of Excellence
Opportunities to be part of sector innovation and continuous improvement initiatives
Recognition and Rewards for service excellence and safety

About The Prospect
Answers and transfers telephone inquiries, greets and directs visitors
Provides routine information and responds to inquiries from residents, visitors, and staff
Sorts and distributes incoming and outgoing mail and couriers;
Prepares and distributes forms, reports and other documents to appropriate personnel and departments




Relays residents’ requests for assistance to appropriate department
Enters resident maintenance service requests into appropriate software
Enters potential resident information into the Client Relationship Management software
Performs a wide variety of assignments, which are sometimes confidential in nature

Receives, processes and records client payments
Ensures client safety by following and applying all standard operational procedures, protected work practices and training provided
Additional duties as required.

About You
High School / GED completion
Minimum 2 years experience working in a hotel, Retirement Living or hospitality-based position considered an asset
Excellent computer skills and experience in Microsoft Office Suite;
Previous hospitality/customer service experience is an asset, especially with seniors;
A friendly outgoing spirit is a definite asset
Experience with cash flow
Knowledge of Medical Terminology is considered an asset
Required to be available for day, evening and weekend shifts as required
A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care
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📌 Concierge Hamilton (Canada)
🏢 Shannex
📍 Canada