Rental Associate – Ski, Snowboard & Bike

PREMIUM Mountain Rentals is a locally owned rental shop in the heart of Whistler, built and operated by passionate mountain people. We offer a high-energy, guest-focused rental experience in a fun and relaxed shop setting, complete with outstanding music and an espresso lounge.

We’re looking for friendly, energetic, and reliable people to join our rental team for the winter and summer seasons.

What You’ll Do
Fit and set up ski, snowboard, and bike rental equipment
Help guests select the right equipment for their ability, needs, and goals
Provide friendly and knowledgeable guest service
Process rental and retail transactions using Lightspeed and Checkfront POS systems
Support retail sales, merchandising, and shop presentation
Keep rental equipment and work areas organized
Assist with opening and closing duties
Help maintain a clean, organized, and welcoming shop
Work with the team to keep operations running smoothly during busy periods

What We’re Looking For
Friendly, outgoing, and team-oriented personality
Reliable, punctual, and skilled
Comfortable working in a busy,



fast-paced environment
Willingness to learn and take direction
A positive attitude and willingness to help wherever needed
No previous ski, snowboard, or bike industry experience is required — full training and product knowledge sessions are provided.

Nice to Have
Previous rental or retail experience
1+ year of customer service experience
Knowledge of ski, snowboard, or bike equipment
A passion for skiing, snowboarding, mountain biking, or the Whistler lifestyle

What We Offer
$20–$21 per hour, based on experience
Season Pass Reimbursement Program
End-of-season retention bonus
Retail and service commission opportunities
Industry and product deals
In-store training and product knowledge sessions
Access to demo and rental equipment, subject to availability
A fun, social, and supportive work environment
Approximately 30–40 hours per week
Morning, afternoon, and split shifts
Weekend and holiday availability may be required
In-person position in Whistler Village
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📌 Rental Associate – Ski, Snowboard & Bike Whistler (Canada)
🏢 Premium Mountain
📍 Canada