Role Description The Administrative Assistant is a full-time, on-site role based in Cranbrook, BC, supporting advisors and office operations within RBC Dominion Securities. This role manages day-to-day administrative tasks such as scheduling appointments, preparing and processing documentation, maintaining client files, and organizing correspondence. The position involves answering and directing phone calls, greeting clients, coordinating meetings, and ensuring the office environment is professional and well-organized.

The Administrative

Assistant may assist with basic data entry, report preparation, and internal communications, while adhering to confidentiality, compliance, and corporate standards. This role requires consistent collaboration with advisors, team members, and clients to support efficient, client-focused service delivery.

Qualifications

- Candidates should possess strong Administrative Assistance and Clerical Skills, including scheduling, document preparation, file management, and data entry.
- Candidates should possess professional Phone Etiquette and Communication skills,



with the ability to interact courteously and clearly with clients and colleagues.
- Candidates should possess Executive Administrative Assistance capabilities, such as managing calendars, coordinating meetings, and supporting advisors with administrative tasks.
- Candidates should have proficiency with standard office software (e.g., Microsoft Office suite), and the ability to quickly learn internal systems and tools.
- Candidates should demonstrate robust attention to detail, organizational skills, time management, and the ability to prioritize multiple tasks in a fast-paced environment.
- Candidates should have a customer-service mindset, a high level of professionalism, and the ability to handle sensitive information with discretion.
- Candidates should ideally have prior experience in financial services, banking, or professional office environments; post-secondary education in business or a related field is an asset.

📌 Administrative Assistant (Cranbrook)
🏢 RBC Dominion Securities
📍 Cranbrook