Elevate client relations as the Manager of Exclusive Services with iA Financial Group. Your leadership will drive personalized solutions for clients and a energetic team from your hybrid work location.In this crucial leadership role, you will guide a multidisciplinary team including case analysts and insurance technicians. Key responsibilities involve overseeing administrative cases, coordinating with various internal and external partners. It’s key to promote electronic tools and gather feedback for continuous improvement across administrative operations.Key Responsibilities:
Oversee administration cases like transactions and policy changes
Coordinate follow-ups with MGAs and sales teams
Support complex case decisions and processes
Engage the sales force to understand business needs
Coach and develop a multidisciplinary teamRequirements:
Bachelor’s degree in business administration or related field
Minimum 5 years of relevant experience
Experience in supervising or customer service preferred
Knowledge of individual insurance products is an asset
Solid analytical and problem-solving skillsHarness your leadership expertise to build customer relationships and enhance administrative processes at iA Financial Group.#J-18808-Ljbffr
📌 Manager Of Exclusive Services At Ia Financial Quebec City
🏢 Iaawg
📍 Quebec City
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