Enhance client interactions as a Bilingual Product Support Specialist at Moody's, focusing on financial software and customer success. Utilize your analytical skills in a dynamic setting while supporting clients in both English and Spanish.Moody's is seeking a proactive Bilingual Product Support Specialist to assist clients with our Analytics Lending Solutions. This role emphasizes excellent customer service and technical troubleshooting skills. You will educate clients on product features and build relationships with multidisciplinary teams to enhance client satisfaction.Key Responsibilities:
Support clients using Moody's Analytics Lending Solutions
Provide education on product functionality and technical architecture




Foster robust relationships with Client Service and partner teams
Capture client feedback to improve product features
Create content for the Knowledge BaseRequirements:
Bachelor’s degree in Finance, Accounting, or Computer Science
Fluency in English and Spanish
Robust analytical and problem-solving skills
Familiarity with Windows software and SQL databases preferred
Attention to detail with quick learning abilityBring your customer service expertise and bilingual skills to support clients effectively at Moody's.#J-18808-Ljbffr

📌 Bilingual Product Support Specialist At Moody's Toronto (Canada)
🏢 EF
📍 Canada