Elevate your IT skills at Rethink as an IT Support Specialist in Toronto. This role focuses on macOS client support and IT infrastructure for a seamless employee experience.
Join Rethink's IT team, providing Tier 1 technical hardware and software support across our Toronto, New York, and Montreal offices. This vital role requires expertise in SaaS applications like G Suite, and collaboration with fellow technicians to resolve critical IT issues. You'll engage in provisioning, supporting iOS devices, and assisting with current project rollouts in a creative, independent agency environment.
Key Responsibilities:
• Provide Tier 1 technical support to staff
• Manage macOS client deployments and workflows




• Provision and support iOS devices for users
• Maintain tracking of IT assets and documentation
• Assist with recent project rollouts and onboarding training
Requirements:
• Relevant education or work experience
• Intermediate knowledge of macOS technology
• Experience with cloud-based applications
• Ability to lift hardware devices as needed
• Robust problem-solving and communication skills
Make an impact in IT support while fostering creativity and collaboration at Rethink in Toronto.
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📌 It Support Specialist Rethink, Toronto (Canada)
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📍 Canada