Join HIS Canada Travel Inc. as a Web Support and Fraud Agent in a remote capacity. This role emphasizes timely online reservation management and fraud detection through creative problem-solving.

As a Web Support and Fraud Agent, you will manage reservations, respond to customer inquiries, and verify booking details to ensure compliance and customer satisfaction. The position requires excellent communication skills and attention to detail, especially when identifying suspicious transactions and resolving issues.

A background in travel and tourism is pivotal to navigate this dynamic role effectively.

Key Responsibilities:
Process online reservations accurately and timely
Resolve customer inquiries via multiple digital channels




Support sales by promoting travel products
Monitor bookings for potential fraud activity
Collaborate with teams to ensure compliance

Requirements:
Excellent verbal and written communication skills
Solid organizational and problem-solving abilities
Travel and Tourism Diploma/TICO preferred
Computer literacy, including MS Office
Ability to work flexible schedule, including statutory holidays

Utilize your communication and analytical skills to enhance customer experiences while protecting against fraud in the travel industry.
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📌 Remote Web Support Fraud Agent Winnipeg
🏢 H.I.S Canada Travel
📍 Winnipeg