07 Oct
|
Faculty of Applied Sciences & Technology at Humber Polytechnic
|
Toronto
07 Oct
Faculty of Applied Sciences & Technology at Humber Polytechnic
Toronto
Enhance digital learning at Humber Polytechnic as a Learning Technology Specialist. Support faculty and students with EdTech tools in a hybrid work model and make a meaningful impact. In this key role at Humber's Digital Learning department, you will coordinate support for a range of educational technologies. Collaborating with faculty and staff, you will resolve complex issues and enhance learning experiences. Your expertise in support and technology implementation will drive quality improvements and operational efficiencies within the team. Key Responsibilities:
Manage the Creative Learning ticketing system effectively
Provide tier-two support for educational technology inquiries
Conduct 1:1 virtual training sessions for faculty
Monitor performance and analyze support trends
Develop training resources for the Cutting-edge Learning team Requirements:
Minimum 3 years in a complex support setting
Strong organizational and communication skills
Familiarity with MS365 and LMS platforms
Diploma or equivalent in relevant fields
Platform-specific training (100 hours or less) Leverage your technical skills and client service expertise as you support Humber's commitment to innovative education. #J-18808-Ljbffr
📌 Digital Learning Technology Specialist At Humber Toronto
🏢 Faculty of Applied Sciences & Technology at Humber Polytechnic
📍 Toronto