Education: College/CEGEP Experience: 2 years to less than 3 years Tasks Give access to computer networks Report on the performance of computer systems and networks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Participate in the redesign of applications and other software Supervise other technical support workers in this group Provide business systems, network and Internet support to users in response to identified difficulties Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems,



or appropriate software Perform Web-server backup and recovery operations Provide customer service Manage incidents Supervision No supervision responsibility Health benefits Dental plan Disability benefits Health care plan Paramedical services coverage Vision care benefits Financial benefits Bonus Group insurance advantages Life insurance Pension plan Long term benefits Long-term care insurance Maternity and parental benefits Other benefits Paid time off (volunteering or personal days) Wellness program Work Term: Permanent Work Language: English Hours: 40 hours per week

📌 information technology (IT) support analyst (Timmins)
🏢 Dome Mine
📍 Timmins