07 Oct
|
Sectigo
|
Ottawa
Job Description We are looking for a talented Senior Manager, Technical Support to join our growing global team at Sectigo.
The Senior Manager, Technical Support plays a pivotal leadership role in driving operational excellence and delivering superior customer support experiences across multiple channels including tickets, chat, and calls.
This seasoned professional will lead a high-performing team, optimize support processes, and ensure alignment with global standards and compliance frameworks.
The role demands a strategic thinker with deep expertise in support operations, robust analytical capabilities, and a passion for continuous improvement.
Here are the core functions, responsibilities, and expectations for this role:
📌 Senior Manager, Technical Support (Ottawa)
🏢 Sectigo
📍 Ottawa