Lead branch operations as a Strategic Operations Senior Manager. Supervise performance, implement strategic objectives, and ensure compliance while focusing on client engagement and sales growth.This role emphasizes robust operational leadership within assigned branches, requiring periodic travel for onsite evaluations. You will guide teams in aligning with business goals by employing effective strategies, ensuring exceptional customer experiences while maintaining compliance and operational excellence.Key Responsibilities:Assess and enhance operational performance across branchesPlan and execute strategic initiatives with senior leadershipConduct regular evaluations of branch compliance and safetyOptimize resource management and budgetary processesPromote Lean and Six Sigma practices for efficiencyRequirements:More than 6 years in managerial roles within retail or servicesProven experience leading teams and driving salesStrong proficiency in budget management and reportingExcellent communication skills, with bilingualism as an assetAnalytical skills for identifying and resolving issuesYour leadership will be pivotal in driving branch compliance and ensuring operational excellence to achieve target outcomes actively.

📌 Customer Success & Field Operations Manager (Quebec City)
🏢 Dexterra Group
📍 Quebec City