Key Responsibilities

Customer Service and Communication

- Answer incoming calls and respond to customer emails and messages in a timely and skilled manner

- Serve as the first point of contact for new leads and existing customers

- Provide accurate information on scheduling, job status and next steps

- Resolve customer concerns or escalate to the Owner when required

Scheduling and Coordination

- Schedule site visits, estimates and jobs based on crew availability and job priority

- Maintain an accurate and up-to-date crew calendar

- Coordinate with customers, ESA and utilities, including Hydro One, on permits, inspections and service connections

- Communicate schedule changes to crews and customers promptly

Materials and Purchasing

- Order materials from suppliers based on job requirements

- Confirm pricing,



availability and delivery dates

- Track deliveries and follow up on backorders to prevent job delays

Payroll and Recordkeeping

- Process payroll accurately and on schedule

- Maintain organized records of job documentation, permits, inspections and company files

- Create and maintain spreadsheets to track jobs, materials and business data

CRM Management

- Manage leads, quotes, jobs and customer records in Jobber

- Ensure all customer and job information is complete and current

- Follow up on outstanding quotes and invoices as directed

Pay: $20.00-$24.00 per hour

Work Location: Remote

📌 Administrative Assistant (Owen Sound)
🏢 Dunne power
📍 Owen Sound