Power On Electrical Services is seeking an organized, dependable and customer-focused Administrative Assistant to join our growing team.
This is a remote position supporting the day-to-day operations of Power On Electrical Services and our home services network. The successful candidate will work closely with the Office Manager and customers to keep scheduling and communication, running smoothly, and documentation organized.
WHAT YOU'LL DO
Customer Service & Scheduling:
- Respond to customer inquiries by phone and email
- Confirm appointments, communicate scheduling and job updates
- Follow up with customers and obtain information when required
- Provide professional, friendly and responsive customer service
- Escalate complaints or issues requiring management attention
Office Administration:
- Use Jobber to document and create service requests
- Maintain accurate customer and job information in Jobber and company systems
- Track outstanding jobs, customer requests, documentation and follow-up
- Maintain organized electronic records and documentation
- Assist with administration of grant programs
- Maintain employee safety training and certification records
WHAT WE'RE LOOKING FOR The Administrative Assistant will report directly to the Office Manager, who will provide training, direction, and support as required. The successful candidate will be organized, reliable, professional and comfortable managing multiple priorities in a work from home setting,
and will become an important part of the company's administrative team. We are looking for someone who wants to grow with the company, as there may be opportunities for advancement.
Required Qualifications
- Previous office, administrative or customer-service experience
- Strong computer skills and ability to learn new software
- Excellent verbal and written communication skills
- Solid organizational and time-management skills
- Excellent attention to detail and follow-through
- Ability to manage multiple tasks and deadlines
- Ability to work independently while remaining connected with the team
- Professional and dependable approach to customer and company information
- Willingness to learn new procedures, systems and responsibilities
Assets Experience with any of the following would be considered an asset:
- Jobber or similar field-service software
- Data-entry, filing systems
- Office Administration
COMPENSATION & WORK ARRANGEMENT Starting Wage: $19.00/hour | Hours: 35 hours per week
Work Arrangement: Remote / Work from Home
Vacation Pay: Vacation pay is paid with each regular paycheque in accordance with Nova Scotia employment standards
HOW TO APPLY
Please email your Cover letter, Resume and References to: admin@poweronelectricalserviceca. We thank all applicants for their interest. Only candidates selected for an interview will be contacted.
Pay: $19.00-$21.00 per hour
Expected hours: 30.0 – 40.0 per week
Work Location: Hybrid remote in Cape Breton, NS B1H 1J7
📌 Administrative Assistant (Cape Breton Island)
🏢 Power On Electrical Services
📍 Cape Breton Island
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