Become a Bilingual Document Specialist with Sun Life, where your bilingual skills in French and English will drive exceptional client experiences. In this hybrid role, you'll ensure accuracy in document creation while collaborating with various teams. As a vital member of the Group Benefits Administration team, you’ll translate complex plan designs into customer-ready documents.

This role demands strong technical and customer service skills, making it perfect for those who excel in accurate communication and collaborative environments. You’ll analyze client needs, manage work priorities, and carry out document processing efficiently. Key Responsibilities:

- Process new business documents within set accuracy standards




- Create and modify contracts and employee handbooks
- Respond to inquiries from internal partners
- Interpret plan designs and clarify details
- Investigate escalated issues or complaints

Requirements:

- Bilingual in French and English
- Strong communication and customer service skills
- Attention to detail with problem-resolution ability
- Organized, multitasking skills to meet deadlines
- Ability to adapt in a changing environment

Bring your bilingual expertise and customer service skills to Sun Life, where you can make impactful contributions.

📌 Bilingual Document Specialist at Sun Life (Ontario)
🏢 Sun Life Financial
📍 Ontario