Join AGA Benefit Solutions as a Member Management Analyst, focused on processing member transactions and providing exceptional service in a bilingual environment.
Experience flexibility and unique challenges while ensuring eligibility verification and compliance. As a key team member at AGA, your role will encompass validating eligibility, managing enrollment requests, and reconciling billing inquiries. You will handle benefit claims and collaborate with group plan administrators to ensure accurate processing. With a commitment to detail and timely service, you'll play a pivotal role in member management. Key Responsibilities:
- Validate and process member transactions according to insurance rules
- Review files and consult insurers for exception cases
- Prepare correspondence for members and administrators
- Manage late enrollment requests with follow-ups
- Reconcile outstanding balances for group plans Requirements:
- College diploma or equivalent
- Minimum 2 years' experience in group insurance
- Robust detail orientation and accuracy
- Bilingual in English and French, both spoken and written
- Proficiency in Microsoft Office Suite Bring your skills in member management and group insurance to AGA Benefit Solutions and thrive in a supportive environment.
📌 Bilingual Member Management Analyst at AGA (Montreal)
🏢 AGA
📍 Montreal