Title:BuildingSupport Worker -(Full Time)

Number of Positions:1

Competition Number:C204

Location:Chilliwack,BC

Position Status:FullTime, Permanent

Shift Timings & Days:(Monday- Friday) 10:00 am - 06:00 pm

Reports to:ProgramManager

Compensation:(Grid 3)$24.84 - $26.52

JobSummary

TheBuilding Service Support Worker at Phoenix Society is responsible for keeping buildings in a clean and orderly condition. The position isexpected to perform light to heavy cleaning duties. Other duties may includetending to the furnace and boiler; performing routine maintenance activities;cleaning floors, shampooing rugs, and washing walls and glass; removinggarbage; notifying management of need for repairs; and cleaning snow or debrisfrom sidewalks.

Responsibilities

CustodialServices

- Cleanbuilding floors by sweeping, mopping, scrubbing or vacuuming
- Gatherand empty all garbage, recycling and compost bins
- Service,clean and supply restrooms
- Cleanand polish furniture and fixtures
- Cleanwindows, glass partitions and mirrors
- Dustfurniture, walls, machines and equipment
- Steam-cleanand/or shampoo carpets or rugs
- Strip,seal, finish and polish floors
- Followprocedures for the use of chemical cleaners and power equipment
- Moveheavy furniture, equipment and supplies either manually or by using hand trucks.Notify Maintenance of any furniture or equipment requiring repair orreplacement
- Removesnow and debris from sidewalks, in accordance with City bylaws
- Performshousekeeping duties such as sweeping and mopping floors, vacuuming, dusting,washing dishes, performs laundry duties such as washing linens and clothing.
- Notifythe campus manager for follow-up when unauthorized persons are observed to beon the grounds or within buildings
- Notifythe campus manager for follow-up when clients are observed to be breakingPhoenix Society policies, procedures or guidelines
- Usingappropriate tools, collect and dispose of drug paraphenalia, trash and fecesfrom the entranceways and walkways immediately adjacent to the buildings
- Setup, arrange and remove decorations, tables and chairs to prepare facilities forevents such as banquets and meetings
- Performother duties as requested

MaintenanceServices

- Openand/or close buildings, check alarm systems, and check premises to guardagainst theft, fire, illegal entry, etc.
- Monitorbuilding security and safety by performing such tasks as locking doors aftercleaning and checking electrical appliances to ensure that hazards are notcreated
- Conductminor maintenance such as unclogging toilets, changing lightbulbs that arereachable from the floor, and small drywall repairs
- NotifyMaintenance concerning the need for major repairs, minor renovations, i.e.,patch and paint, or additions to building operating systems




- Submitto Maintenance Requisition for supplies and equipment needed for cleaning andmaintenance duties. Receive and distribute supplies and equipment
- Monitorthe facility for insect and other pest infestations. When required, notifyMaintenance to have a pest management contractor dispatched to site
- Inspectand clean dryer vents weekly. Notify Maintenance of any if repairs are required
- Maintainsand organizes cleaning equipment, materials and supplies
- Greetcontractors at the campus front office and escort them to the job site
- Performother duties as required

Qualifications

- BuildingService Worker certificate with WHMIS training, or equivalent
- 1to 3 years of experience providing custodial and maintenance services
- Abilityto lift heavy loads as required is required
- Satisfactorycompletion of a criminal records check with vulnerable sector screening isrequired
- Satisfactorycompletion of Tuberculosis Screening form is required
- Satisfactorycompletion of Employee Immunization Record form is required
- Firstaid certification with CPR is required

Skills & Knowledge

- Demonstratedexperience in building maintenance
- Strongorganizational and time management skills with a high attention to detail
- Stronginterpersonal skills and ability to communicate effectively in writing andverbally in English
- Abilityto perform minor plumbing and electrical repairs
- Demonstrated commitment to thesocial sector with a passion for the organization’s mission is essential
- Strives for high-quality performance and takesinitiative to seek improvement in outputs and efficiencies?
- Ability towork independently and contribute to team settings
- Excellent ability to work under pressure
- Embody a philosophy ofprofessionalism, excellence, health and wellness at all times?
- Exceptional communication andinterpersonal skills?
- Effective use of time and resources
- Service and results oriented
- Able to work in a diverse,fast-paced, and dynamic environment
- Maintain knowledge of all Phoenixpolicies, procedures, and protocols
- The abilityto think creatively and present new ideas
- Experiencein providing a person centered and community minded environment withmarginalized people.
- Computer skills including with Microsoft Office.

Competencies

Approachto Work

- Demonstratesinitiative, flexibility, adaptability and resourcefulness
- Activelyseeks and incorporates feedback to inform continuous self-improvement
- Setsgoals,



creates and implements action plans, monitors progress, and evaluatesresults
- Adeptlymanages competing tasks and uses time efficiently and effectively

JobKnowledge & Quality of Work

- High-degree of relevant and current job knowledgeand skill
- Consistently produces accurate, thorough,high-quality work in a timely manner
- Builds and promotes a culture of health and safetyin the workplace
- Implements and enforces best practices in healthand safety within the workplace

Judgement& Decision-Making

- Models independent thinking and creativity
- Demonstrates effective problem-solving skills
- Makes clear, consistent, transparent and timelydecisions after contemplating various available courses of action
- Exercises sound judgment in the best interests ofthe organization

Communication& Interpersonal Skills

- Expresses themselves clearly and professionallyboth verbally and in writing
- Displays high emotional intelligence; uses tact anddiplomacy in dealing with sensitive, complex and confidential situations
- Has a manner, style and presence that makes apositive impression
- Listens to and considers others’ views

PersonalLeadership (boilerplate)

- Models the organization’s core values of socialjustice, teamwork, social innovation, and strength-based practices
- Fosters enthusiasm, energy and commitment
- Takes responsibility for personal actions,performance and health
- Is reliable and accountable; shows up on time readyto work

Teamwork& Collaboration

- Effectively works with their colleagues to ensureorganizational success
- Champions positive working relationships with staffand external stakeholders
- Supports an environment of openness, and championsteamwork and communication across programs
- Leverages the expertise and experience of othersfor organizational success

ClosingDetails

ClosingDate

Internal applications will be accepted until October 8th , 2026, 04:00 pm

“All employees, including laid off and displaced employees, are entitled to apply on the vacancy and be considered pursuant to the provisions of Article 12.9.” Internal applicants must notify the manager of intent to apply.

External applicants will be reviewed after internal applicants have been reviewed and interviewed.

Phoenix is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department. Any personal information provided will be maintained in confidence.

While we thank all applicants for their interest in this chance, only those selected for an interview will be contacted.

📌 Building Support Worker - (Full Time) (Chilliwack)
🏢 Phoenix Society
📍 Chilliwack