Join Energy Network Services Inc. as a Customer Service Coordinator, leveraging your expertise in dispatching and customer relations. This role involves managing service requests and coordinating technician schedules. As a key contact for customers, you will handle inquiries and manage third-party customer portals like Service Channel and Verisae.

The position involves maintaining accurate information, monitoring communications, and supporting operational reporting. Your contributions will play a vital role in ensuring timely service delivery and operational efficiency. Key Responsibilities:

- Serve as primary contact via phone, email, and portals
- Manage service requests through customer portals effectively




- Schedule field technicians for service and emergency calls
- Prepare maintenance quotations based on technician input
- Assist with administrative tasks as needed

Requirements:

- 2–3 years in customer service or dispatching roles
- Familiarity with customer portals and management systems
- Robust organizational and problem-solving skills
- Proficient in Microsoft Office, especially Excel
- College diploma or university degree preferred

Bring your customer service expertise to ENS and help drive energy efficiency initiatives.

📌 Customer Service Coordinator at ENS (Richmond Hill)
🏢 Energy Network Services
📍 Richmond Hill