Director, Maintenance & Operations, Maintenance Services

Reporting to the AVP, Facilities & Planning, the Director, Maintenance & Operations provides strategic leadership and oversight for campus facilities management, ensuring the long‑term sustainability and integrity of university infrastructure. The Director manages an annual operating budget and leads a diverse team to deliver essential building services, mechanical systems maintenance, and contracted operations in alignment with the university’s tricultural mandate and regulatory standards.

Facilities Management - 40 %

Oversees daily operations and maintenance of campus facilities and infrastructure to ensure compliance with safety, building codes, and environmental regulations.

Maintains the integrity of building systems including building envelope, mechanical,electrical, and HVAC systems.

Budget Development & Management - 15%

Prepares and manages an annual operating and maintenance budget, including operational repair and maintenance expense allocations and cost recoveries.

Reconciles expenditures and identifies financial risks to optimize the delivery of facilities services.

Mentors direct reports to foster a high-performance culture.

Supports recruitment and staffing planning.

Implements process improvements and guides the team through organizational transitions and policy changes.

Strategic Planning & Initiatives - 15%

Develops and implements comprehensive strategic deferred maintenance plans to address long-term infrastructure needs.

Collaborates with university leadership and capital project teams to support seamless transitions from construction to operations.

Formulates performance standards and policies that enhance service delivery and promote sustainable campus operations.

Customer & Stakeholder Relations - 10%

Negotiates service level agreements and terms with various third-party vendors and contractors for cleaning, grounds,



and snow removal.

Advises senior university leadership on maintenance budget requirements and business cases for deferred maintenance funding.

Collaborates with regulatory bodies and consultants to ensure infrastructure compliance and effective service delivery.

Performs other duties within the professional scope and skill level of the position, in full compliance with applicable legislation, university policies, and collective agreements. Bachelor’s Degree in Engineering (Electrical, Mechanical, or Civil) or a related technical field.

More than ten (10) years of experience in facilities management or physical plant operations.

Three (3) to five (5) years of experience managing unionized technical staff and large-scale operations.

designation or Facility Management Professional (FMP/CFM) certification is preferred.

Advanced knowledge of the Ontario Building Code, Fire Code, and Occupational Health and Safety Act.

Expertise in Building Automation Systems (BAS), HVAC, and mechanical/electrical systems.

Strong financial and business acumen including large-scale budget management.

Proven project management expertise within a public sector or educational environment.

Excellent organizational and time management skills; Proven ability to manage multiple projects and priorities simultaneously in a fast‑paced environment.

Proven discretion and sound judgment when managing highly confidential business, financial, or personnel data.

Specific experience in unionized environments, including contract negotiations,



grievance handling, and interpreting collective agreements.

Proficiency in budgeting and financial management within a university framework.

Experience in identifying and mitigating financial and operational risks to ensure institutional stability.

Demonstrated ability to manage large-scale construction or renovation projects from the planning phase to completion.

Expertise in overseeing the daily operations, maintenance, and repair of buildings, grounds, and other campus infrastructure.

Experience in selecting, negotiating with, and overseeing third-party vendors and contractors for maintenance and capital projects.

Experience in Financial Software & Budgeting Tools (QuickBooks, SAP, Oracle, etc.) is considered an asset.

Ability to work fluently (verbal and written) in both official languages, French and English, is required.

Monday through Friday, during, and including, the months from September to April, and from 8:30 a.m. m Monday through Friday during and including May to August., At Laurentian University, we recognize that work‑life balance is essential for both personal well‑being and qualified success. Our policy offers employees some flexibility to better balance personal needs while maintaining effective service delivery.

Laurentian University is an inclusive and welcoming community committed to employment equity. Applications are encouraged from members of equity‑seeking communities including women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.

Laurentian

University’s bilingualism policy provides a provision regarding the language requirement for persons self‑identifying as First Nations, Métis or Inuit.

Requests for accommodation can be made at any stage during the recruitment process.

📌 Director, Maintenance & Operations, Maintenance Services (Ontario)
🏢 Laurentian University/ Université Laurentienne
📍 Ontario