Western Forest Products is hiring a Documentation Specialist to join our team based in Vancouver, BC .

The Documentation

Specialist complies export documentation for carriers, customers and customs. This role coordinates with customers, internal teams, carriers, and other external partners to support smooth and efficient order and shipment processes. You excel at managing multiple priorities while coordinating with customers, carriers and internal stakeholders to support the smooth execution of domestic and international shipments.

You are proactive in identifying and resolving issues, following up on missing information, and preventing delays that could impact customer service or business operations.You have strong analytical and administrative skills, with experience supporting sales teams through order entry, reporting, invoicing, and customer account management. Pension plan contributions - Western contributes 7% towards a pension plan, no matching required ~ Extended health and dental advantages - Western pays for 100% of the employee monthly premiums ~3 weeks' vacation to start ~ Employee family assistance program ~ Financial support for learning and development opportunities Coordinate the preparation of Bills of Lading, Commercial Invoices, Packing Lists, Certificates of Origin, and other export documentation

- Submit documentation to customers, carriers, freight forwarders, customs brokers, and other relevant parties within required deadlines
- Providing support to Sales Managers and Sales Representatives, including order entry, reporting, and analysis
- Manage customer claims from Sales to invoice correction
- Perform other duties, projects,



and assignments as needed. Demonstrated ability to multi-task, prioritize and react to changing conditions
- Ability to work independently as a self-starter and under supervision
- Letters of credit experience an asset
- LumberTrack knowledge is an asset.

At Western Forest

Products, we believe our most significant asset is our people. We provide a variety of on-the-job training and continuing education in many areas at Western to ensure you have the skills you need to succeed. Our promote-from-within culture recognizes high performance and we offer diverse career paths across the organization for those with the talent and will to advance.

Western Forest

Products is a leading forest products company that sustainably manages forests and manufactures high-quality wood products. Headquartered in Vancouver, British Columbia with operations in the coastal region of BC and Washington State, Western meets the needs of customers worldwide with a specialty wood products focus and diverse product offering. Our commitment to health and safety, environmental stewardship and community engagement is core to how we do business at Western Forest Products.

We adhere to and employ the most stringent environmental practices in the world. The steps we take to ensure the forests in which we operate are renewed and remain healthy and viable for future generations are mirrored in the care we take to make certain our communities continue to grow and prosper. This includes investing in communities where we operate and continuing to forge mutually beneficial relationships with First Nations in respect of their local and cultural interests. #

📌 Documentation Management Specialist (Vancouver)
🏢 Western Forest Products
📍 Vancouver